Grooming Waiver
Please read carefully before accepting our terms and conditions. This will be sent electronically to you to be signed before your first appointment.
Please read carefully before accepting our terms and conditions. This will be sent electronically to you to be signed before your first appointment.
Policies and Procedures-Pretty Pups Pet Care
Fleas and Ticks- If fleas and ticks are found on your pet during grooming, an additional charge of 30 dollars will be added to your bill for their removal.
Emergencies and Accidents- While in my care, your pet will be treated with the utmost respect and safety precautions. However, due to the nature of grooming, accidents can occur. You acknowledge that when using sharp tools and loud equipment during grooming, there is a risk of injury to your pet. Acknowledgment of this form permits me to take your pet to the veterinarian in case of an accident. I will not be held liable in the case of an accident caused by a pre-existing condition of your pet.
Safety- In the event your pet becomes aggressive during grooming and cannot be groomed safely, I reserve the right to abort the service to prevent any bites to myself or accidents to your pet. You will be responsible for paying for services that were completed.
Property- I will not be held responsible for any damage to your property caused by your pet during grooming unless caused by my negligence. In the case where a key is left or given to me, I will not be held responsible for any damages or theft to your property. By leaving me a key you give me express permission to enter your home and obtain your pet.
Cancellations- If you need to cancel your appointment, please contact me at least 48 hours beforehand and let me know you will reschedule. If you cancel an appointment within 48 hours a 50 dollar cancellation fee will be invoiced to you. I understand emergencies can happen, but if I arrive to your house and you are not there, a 50 dollar trip fee will be invoiced to you. Chronic cancellations will result in you being taken off my client list.
Payment- Cash and credit/debit cards are accepted as payment. Payment is due at the time of the service. Sorry, I am not able to take checks.
Requirements
Your pet's rabies certificate must be emailed or picture messaged before grooming can take place. I must be made aware of any history of aggression or biting in regards to your pet.
Matting- If matting is found on your pet at the time of service, I have three options to handle this issue. The comfort and safety of your pet will always be the top priority when coming up with a solution.
1. Light matting can be dematted. Any matting behind the ears and between the toes of your pet will be automatically shaved out. I will not demat for longer then 10 minutes.
2. Moderate to severe matting will be shaved and your pet's haircut will be started over. I will NOT demat a severely matted dog. This will cause physical pain, stress, and possible painful scrapes and burns to the dog's skin. This will also hinder the pet and groomer relationship and will cause your pet to experience fear at their next grooming appointment.
Grooming every 4-6 weeks will prevent this from happening!
3. We can reschedule your appointment, and you de-mat your pet at home. When you have completed this, I can return and groom your pet.
I reserve the right to abort a service if you do not agree to shaving your pet's coat if I deem it appropriate. Please remember this is in the best interest for your pet. I will not be held responsible for any scrapes to the skin resulting from shaving your dog to get rid of matting, or a hematoma that develops on the ears or tail as a result of removing heavy matting in that area.
Photography- You understand and agree that pictures of your pet may be taken for purposes of marketing my business on my website and social medias (Facebook, Instagram, etc.)
I, the undersigned do understand and agree to the above terms for the grooming and maintenance of my pet(s) and in consideration of the grooming services of Pretty Pups Pet Care, agree to hold harmless from damage, loss or claims arising from any known or unknown pre-existing condition of my pet(s). The terms, special services or handling shall include but are not limited to veterinarian emergency services in the event that I am not available.
I have read and understand my rights and obligations as written in this agreement for the services of pet grooming through Pretty Pups Pet Care. My signature of this document means I agree that this waiver will apply to all future grooming appointments of my pet.
Signature of Owner/Date:_____________________________________
_____________________________
Fleas and Ticks- If fleas and ticks are found on your pet during grooming, an additional charge of 30 dollars will be added to your bill for their removal.
Emergencies and Accidents- While in my care, your pet will be treated with the utmost respect and safety precautions. However, due to the nature of grooming, accidents can occur. You acknowledge that when using sharp tools and loud equipment during grooming, there is a risk of injury to your pet. Acknowledgment of this form permits me to take your pet to the veterinarian in case of an accident. I will not be held liable in the case of an accident caused by a pre-existing condition of your pet.
Safety- In the event your pet becomes aggressive during grooming and cannot be groomed safely, I reserve the right to abort the service to prevent any bites to myself or accidents to your pet. You will be responsible for paying for services that were completed.
Property- I will not be held responsible for any damage to your property caused by your pet during grooming unless caused by my negligence. In the case where a key is left or given to me, I will not be held responsible for any damages or theft to your property. By leaving me a key you give me express permission to enter your home and obtain your pet.
Cancellations- If you need to cancel your appointment, please contact me at least 48 hours beforehand and let me know you will reschedule. If you cancel an appointment within 48 hours a 50 dollar cancellation fee will be invoiced to you. I understand emergencies can happen, but if I arrive to your house and you are not there, a 50 dollar trip fee will be invoiced to you. Chronic cancellations will result in you being taken off my client list.
Payment- Cash and credit/debit cards are accepted as payment. Payment is due at the time of the service. Sorry, I am not able to take checks.
Requirements
Your pet's rabies certificate must be emailed or picture messaged before grooming can take place. I must be made aware of any history of aggression or biting in regards to your pet.
Matting- If matting is found on your pet at the time of service, I have three options to handle this issue. The comfort and safety of your pet will always be the top priority when coming up with a solution.
1. Light matting can be dematted. Any matting behind the ears and between the toes of your pet will be automatically shaved out. I will not demat for longer then 10 minutes.
2. Moderate to severe matting will be shaved and your pet's haircut will be started over. I will NOT demat a severely matted dog. This will cause physical pain, stress, and possible painful scrapes and burns to the dog's skin. This will also hinder the pet and groomer relationship and will cause your pet to experience fear at their next grooming appointment.
Grooming every 4-6 weeks will prevent this from happening!
3. We can reschedule your appointment, and you de-mat your pet at home. When you have completed this, I can return and groom your pet.
I reserve the right to abort a service if you do not agree to shaving your pet's coat if I deem it appropriate. Please remember this is in the best interest for your pet. I will not be held responsible for any scrapes to the skin resulting from shaving your dog to get rid of matting, or a hematoma that develops on the ears or tail as a result of removing heavy matting in that area.
Photography- You understand and agree that pictures of your pet may be taken for purposes of marketing my business on my website and social medias (Facebook, Instagram, etc.)
I, the undersigned do understand and agree to the above terms for the grooming and maintenance of my pet(s) and in consideration of the grooming services of Pretty Pups Pet Care, agree to hold harmless from damage, loss or claims arising from any known or unknown pre-existing condition of my pet(s). The terms, special services or handling shall include but are not limited to veterinarian emergency services in the event that I am not available.
I have read and understand my rights and obligations as written in this agreement for the services of pet grooming through Pretty Pups Pet Care. My signature of this document means I agree that this waiver will apply to all future grooming appointments of my pet.
Signature of Owner/Date:_____________________________________
_____________________________
2018 Pretty Pups Pet Care- All Rights Reserved. Fully Licensed and Insured.
Servicing Howard County Maryland
Servicing Howard County Maryland
